Dos and Don’ts for your business Facebook page

Despite all the hype and buzz around TikTok and other social media platforms, Facebook is still the most-used social media platform in the world.

Facebook had 3.05 billion monthly active users and during the 4th quarter 2023, Meta reported that 3.98 billion people use at least one of their core products every month – core products being Facebook, Instagram, WhatsApp or Messenger. (Source – Statista.com)

This is great news for all of us small businesses who use our business page to promote our products or services. Facebook is an inexpensive, and largely free, effective way to connect with your target audience, but there are some things you should and shouldn’t do. This post looks at the dos and don’ts for your business Facebook page.  

DO

First, let’s look at some of the things that are advisable to do on your Facebook page.

  • Pick an easily recognisable image for your profile picture (either of photo of you or your brand logo). People want to know who they are interacting with. Don’t use photos of your pets for your business page – unless your business is about pets, and even then I would use a logo or you and your pet.   
  • Use your cover photo – feature an image that represents who you are and what your business does.
  • Ensure you complete the ‘about’ section of your page. This is your chance to tell your audience a little bit more about you and what you do – you could use your elevator pitch here.  
  • Develop a distinct voice for your Facebook page – so you sound the same as you do on your website and other social media pages. And don’t forget that you can use humour and show your personality!
  • Make sure you include links to your social media pages on your website, so people finding you there know where to connect with you on socials.
  • Post interesting and quality content – make sure that your content isn’t all about selling your product or service – use a variety of posts.
  • Post consistently on a regular basis. You can see from your insights when is the best time to post for your audience.
  • Post engaging images and ask questions to promote engagement, or do the odd fun post, such as those predictive text posts, quotes, or a funny meme.
  • Include links to drive traffic to your website, blog or newsletter sign up.
  • If you share other peoples’ content, ensure that it is relevant to your target audience.
  • If you are attending or arranging an event, post about it.
  • Celebrate your wins and share your successes.
  • Reply to and ‘like’ comments left on your posts.
  • Use hashtags to increase interaction – experts are currently recommending 3-5 hashtags on Facebook posts. Despite being allowed to use up to 30 hashtags on Instagram, the current guidelines (from 2023) suggest 3-5 – the same as Facebook. But you may find more work better for you on Instagram.
  • Mix up your posts with single image, multiple images, and video to gain the most engagement.
  • Check your post grammar and spelling and don’t forget a call to action.
  • This is a hard one but respond quickly and publicly to any customer that complains or leaves a negative comment on your posts. Don’t get angry or defensive and don’t get into specifics about the issue. Just respond positively and then take the complaint offline. This shows other customers that you care about your customers and are responsive to their concerns.    
  • Finally, measure your posts by checking your insights so you know which posts are the most engaging with your audience, or get you the most reach/comments/likes etc. You can then use this to plan your following week’s/month’s posts.

DON’T

  • Invite huge lists of people to like your page or get tied up in follow for follow posts. If people like what you do, they will follow you. Doing follow for follow may boost your followers briefly, but most will unfollow you after a short period, or just never bother engaging with your posts because they didn’t choose to follow you for the right reasons – and this is very damaging to the algorithm.
  • Constantly promote the sales of your products or services – use a variety of posts to keep your audience engaged.
  • Don’t completely flood your feed with posts – if you post several times a day, space them out.
  • Overuse hashtags. 3-5 is plenty per post – any more than that and your post could be seen as spammy. Put hashtags at the end of your caption rather than incorporating then into the caption itself.
  • Don’t post low quality images, memes, or information.
  • Don’t post anything that you wouldn’t like to see in your newsfeed.
  • Don’t be afraid to experiment with your posts to see which are the most popular.
  • Don’t forget to use your insights to help you plan posts.
  • Neglect to post at weekends – you don’t have to post on both days, but this is when most people are at home and scrolling social media.
  • Don’t use abbreviations or jargon.
  • Don’t ever ask for personally identifiable information.
  • Don’t engage in an argument on your business page – if someone has a problem, reply politely, and take it offline.
  • Don’t post anything that could damage the professionalism of your business or that could damage your reputation.
  • Finally, don’t get involved in engagement baiting.

Engagement Baiting

This could be a whole other blog post, but basically engagement baiting is goading people into commenting on posts without it being a meaningful interaction.

Facebook will prioritise posts that inspire back and forth discussion, but using engagement bait will be recognised and post will be demoted in the newsfeed.

Engagement baiting includes:

  • Vote baiting – asking your audience to give their opinion using a like, share or comment.
  • React baiting – Giving your opinion in your post, then saying ‘like if you agree’ – whoops! I’ve been guilty of this one without realising it!
  • Share baiting – Encouraging your audience to share a post if they agree with the content or share to win a prize or be entered into a contest.
  • Tag baiting – asking your audience to tag someone in the comments.
  • Comment baiting – asking followers to comment on the post.

I’m not sure I agree with all of these, but I guess it’s about the way you ask for things. Facebook’s guidance says that you can:

  • Ask for authentic input – asking for advice, recommendations, help or tips. And you can ask customer to share their tips for using your products or service or how they think they could be improved.
  • Ask questions as this promotes engagement and interaction. A study conducted by Hubspot found that posts that use the words ‘should, would, which, and who’ get the most comments and those that use the words ‘why and how’ get the fewest comments.
  • Post content that people want to talk about.
  • Provoke an emotional response – posts that surprise your audience or make then laugh, cry, or get angry.
  • Post a photo and ask for a caption.
  • Try and ‘fill in the blank’ post – this could be using predictive text or just from their own experience.  

There’s an awful lot to take in with this post and I appreciate it if you actually got to the end of it! As always, if you have any questions about this post or any of my other posts, or if you have any suggestions for future blog posts, please feel free to email me (cindymobey@outlook.com) or message me on messenger.

How to find your ideal client on Facebook

It is crucial for any business to know who your ideal client is. It’s always the starting point for any marketing strategy. If you don’t know who to aim your content at, you’re just posting …and you could be hearing crickets.

Whenever you see a business advertising something, you never see the statement, “This is aimed at everyone.”  This is where a lot of businesses can fall down.

By aiming at everyone with a generic offer, it doesn’t naturally capture the attention of anyone in particular. Some businesses will argue that their products are aimed at everyone – for example, a card business. And whilst that might be true, a card business can still niche down. Just look at the very well-known online big companies – they have a website with distinct categories and when they advertise, they pick on a particular client to target. Valentine’s Day is coming up and so you’ll see adverts aimed at couples, husbands, wives, girlfriends, boyfriends, partners etc. So, even if you do have a business that could potentially encompass everyone, you can focus your efforts on particular events during the year…after Valentine’s Day, it will be Mother’s Day and Easter. There is always something to focus on. And if there isn’t an event coming up, you can focus on birthdays, anniversaries, weddings – the list is endless.

For this kind of business, you will have a range of ideal clients.

Where do you start?

This is a question I get asked a lot. If you target the right people, they will feel like you ‘get them’ and so what you have to offer becomes very appealing.

Your current customers

The first place to start is to look at your current customers. Who buys from you and why? Take some time to look at who they are – what age are they? What gender? What do they do for a living? Where do they live? What interests do they have?

This is going to be easier for some businesses to pinpoint than others. For example, if you sell children’s books, your customers are likely to be Mums, Dads, Grandparents, and maybe Aunties and Uncles. But if you think a little wider, you could also target schools and nurseries, children’s birthdays, and Christmas. There are stories about about everything, from tooth fairy to camping…and not just stories. There are also educational books, which gives a whole new raft of clients.

Look at your customers’ habits

This is a little harder. You need to dig a bit deeper. What do they like – what kind of things do they google? Do they prefer Android or Apple? Do they hang out on Facebook or on Instagram? What hobbies and interests do they have? For example, your target market might be Mums. A Mum obviously has children, but she will have other interests – she might love Zumba or Yoga; she might like skydiving or love white knuckle rides at the funfair! She might be really interested in a healthy lifestyle – she might not. She might be Vegan; she might love animals – she might be allergic to animals! So, even though you think you are targeting Mums, you could have the potential to target so many other areas too. And it’s up to you to decide on your niche.

Look at your customers’ goals

Knowing what your customers aspire to can help you with ideas for your content. You might be a wedding planner, but you will know that your customer is not only interested in planning her actual wedding; she also wants to have her hair/make-up/nails done. She wants to have lovely flowers, and evening do with music.

It’s good to be able to see the bigger picture. And if you have contacts with the various other businesses you know she’ll want, that can be part of your service to find the right things for her. That gives you much more scope to advertise your service.

Solve a problem

Does your product or service solve a problem? If you can identify some kind of challenge that your potential customers face – and can give them the solution, you’re onto a winner.

How do you customers decide to buy?

There are different types of buyers. There’s the person who totally buys on impulse; sees it, wants it, buys it. This isn’t always a bad thing – it might be that you offer exactly what that person is looking for at that moment in time – or your product might be something that triggers a memory – ‘my best friend would love that’ and buy.

Then there’s the buyer who likes to do some research, look at the benefits and features of a product, does price comparisons and looks at all the reviews.

If you have customers who will buy on impulse, make sure that your shop or website is easy to use, and they can order and pay easily and quickly.

If your customers like to take their time, ensure your website is up to date, has relevant reviews in a prominent place…and that your product descriptions are spot on.

Who would you like to be your customer?

This sounds like a weird thing to say – surely it’s anyone who wants your products or services? If you’re a service business, you’re sure to have had the odd difficult customer and wouldn’t necessarily want that again, so it is a consideration.

You might prefer to work with Mums, for example, or with people who are like-minded. Again, this is a useful consideration to make when thinking about your ideal client.

Your customers are on Facebook – what next?

OK, so you now know what your ideal customer looks like. Build up a couple of client personas and keep them somewhere to help remind you when you make your content. I talk about this in a previous blog post.

What’s next?

You know your customers are primarily on Facebook.

How do you get to them?

As well as setting up a business Facebook page, so you can keep it separate to your personal stuff, Facebook Groups are THE BEST PLACE to find your ideal customers.

There are Facebook groups for absolutely anything you can think of. Once you know who your ideal customer is – what they like to do – what they are interested in – you can join groups where you know they’ll be. On your Facebook homepage, there is a search box top left of the page. You can search for anything. If you know what your customers like, you can search for them. For example, you could type ‘Groups joined by people who like XXXXXX’

If you go to your personal page and click on Groups – then click on ‘discover,’ Facebook will show you groups that your friends belong to.

Always read the rules of a group before you join. You don’t want to join a group where people just share promotional content all the time. You want groups that are supportive of each other, have conversations, maybe themed days, and who have engaging posts that you can join in with. This is the way to build engagement on your page, as you will be able to put a link to your Facebook page, whilst supporting and talking to other like-minded people.

Facebook groups are a great way to make friends, make connections, ask for and give advice, and to offer your expertise. People will notice you and your business if your name pops up a few times a week, especially if you take the time to engage and have conversations on posts. After all, it’s not called social media for nothing!

I would advise being on no more than 3-5 of these groups as you need to get involved and it can be time consuming, so it’s better to be very well known on a couple of groups, than posting and engaging randomly every month or two on lots of groups.

Start your own group

You really need to think before you start your own group as it is also something that takes up a lot of time. But it also means you have your own group of people who like what you do and have similar things in common. And it gives you valuable insights into your target audience.

Insights

When you have a Facebook business page, you get access to your insights. This gives you lots of valuable information, such as what kind of posts your audience finds most interesting.

When you log into your insights, you’ll automatically see figures from the last seven days, but you can look at the last 28 days.

When you scroll down, you’ll see post insights on your most recent posts. It will tell you what kind of post it is; whether it’s a straightforward post or video for example. It will tell you your reach, and the engagement that post has had, be it comments or likes.

The last section gives you insights into your competitors. Facebook can recommend pages for you to watch here, but you can also add pages, so you can tract a particular competitor’s performance if you want to.

When you are on your insights page, you will also see a list of options on the left-hand side, and you can click on any of these categories. For example, if you click on ‘likes,’ it will show you a tracker of your likes and you can track the last 28 days to see how and when your figures grew. If you click on followers, you can track your followers in the same way and see how many unfollow you too. It’s definitely worth spending a bit of time having a play with your insights to better understand what’s happening on your page. I try and check mine once a week and I’ve found it invaluable for knowing what kind of posts my followers like and find useful.

I hope that this blog post has given you some ideas to help you find your ideal clients on Facebook, and also how to understand them and what they want from you.

Please follow my blog for more posts on marketing your business. And, as always, feel free to get in touch if you have any questions.

Facebook marketing tips for creative businesses

Facebook is a great marketing tool for small businesses. It is one of the most visited websites in the world and perfect for engaging with customers and attracting new ones. From ads to Facebook groups, Facebook has lots of tools that you can use.

Create a business page

A business page is a great way to communicate directly with your target audience. People follow your page because they want to…and want to see more about you and your business. Having a business page also means you get access to Facebook insights, which give useful information about your followers and how they interact with your page.

It’s important to add a profile and cover photo that reflects what your business does. Use high-quality images, as they will in some instances, be the first impression you make on your audience.

Customise your page as much as you can – include your business name, address, and contact information. You can add your website URL, business hours and details of your products. There is even the option of having a Facebook shop for your products.

Use keywords throughout that tell your followers, readers, and Facebook what your page and business is all about.

Tell your story – there’s a section where you can write more about your business, so tell your audience what makes your business unique, how your products provide solutions for them, how you got started. Keep it real and relatable.

Invite people to like your business page. Most of us do this when we first set up a business page, but it’s worth doing it again every few months. Each week I also go through the posts I’ve put up and look at who has liked each post. If someone has liked my post, but are not followers, I invite them.

Be consistent

As with any business strategy, it’s important to be consistent on your social media pages, and Facebook is no exception. Post regularly – as frequently as you can, but once a day at a minimum. If you post regularly every day, your followers will start to recognise that you’re posting every day and will engage more, as they get to know you.

Whilst it’s great to post regularly, if you post the same kind of post every day, your followers will get bored with your content. Use a mixture of posts and avoid using posts to sell your products every day. It’s good to follow the 80/20 rule. 80% engage, entertain, educate, and inspire and 20% to promote and you’re your products. You can share behind the scenes information and photos, tell a bit of your story; entertain with funny memes or ‘fill in the blanks;’ educate your audience about your products or a process you follow. For example, if you’re an artist, you could show a series of posts that show a painting from sketch stage to finished article. Or you could give hints and tips about an aspect of your creative business – a sewing tip or, if you make cakes – a ‘how-to’ video is popular. Click here to see other ideas for posts on Facebook.

Facebook’s algorithm encourages engagement, so try and post something that gets a conversation going. It’s good to remember that it is social media, and we need to be social. Don’t forget to reply to comments and to any private messages promptly.

Ask your audience

As well as asking questions or writing engaging posts that promote a conversation, you can also ask your audience to tag their friends. This can work well, particularly with inspirational quotes. When you post a meaningful post, ask your audience to tag someone who might need to hear the advice the post gives.

You could do a post that just says you are sending out a hug to anyone who needs it today – we all know that sometimes, we just do! Then say, ‘tag a friend who’d like a hug today.’

‘Small Business Saturday’ posts work well too. Ask your followers to share links to their favourite small businesses, or to tell you a bit about their small business and to put a link. Make sure that you visit every single business that comments and puts a link on this post. Click on their business link and like some of their posts and post a couple of comments too – this helps them out with the Algorithm, as well as helping your business.

Facebook Ads

Now, this is something I haven’t felt the need to use, but it does seem to work well for some businesses. If you’re having trouble reaching your target audience, you can do an ad fairly cheaply. You can then target a specific audience by location, age, gender, and interests. There’s also an analytics tool to help you understand which ads drive interest and sales.

Facebook insights

I briefly mentioned this earlier, but this is a useful tool. I check my insights once a week, usually on a Sunday afternoon when I’m scrolling through my feed. Your insights tell you how many people engage with each of your posts and how many people each post reaches. You can look at which kind of posts are the most popular, which helps you decide what to post in the following week.

If you think that posting on social media takes up too much of your time, you can use Facebook’s publishing tools to schedule your posts in advance. And you can batch-make posts. I batch-make my posts for the following week every Friday or Saturday. I don’t like to schedule my posts as I like to be able to be available to reply as quickly as possible. But I have scheduled posts when I’ve been away on holiday.

Start your own Facebook group/join one

Having your own Facebook group will help you build a community around your products or services and can help make your brand more visible. It’s a great way to connect with your customers.

It’s also invaluable to join a good networking group with your target audience or with peers. I belong to a few groups – some are specifically for marketing people where trends etc. are discussed and others are networking with other like-minded businesses. I enjoy both, but I do have my favourites! This is a great way to get your business more well-known, but again, you need to be able to give time every day to network and comment on group posts, as well as interact with other businesses. I’ve met loads of lovely people this way and have bought lots of things from some of the small businesses in those groups.

Facebook features

As well as just posting every day, try out some of the features that are regularly being rolled out.

Facebook Live

Go live to engage with your audience in real time. Your followers will get a notification that you’re ‘live’ and can tune in to watch you. Once you have finished your live, you’re given an option to save a recording of your live so followers who haven’t tuned in can watch it later. Your live video then becomes a post on your page.

Facebook Live can be up to four hours long! Now, I’m not saying do a four-hour video, but you should try and aim for at least 10 minutes. The longer you’re live, the more discoverable your stream will be.

Facebook Video

If you’re not brave enough to go live with video, you can record a video. This way you can edit out anything you don’t like or start again if you hate it! Video content really makes a difference to your figure and video tends to be much more popular that posts. The thing I’ve noticed with video is that when you post it, you get some likes and views, but then suddenly a few weeks later, your figures on that video jump up as it’s shown to people. I’m not sure why, but it’s obviously something to do with the Algorithm!

You can use video to teach your audience something – a step-by-step tutorial, or a how-to video. Again, aim for at least 10 minutes. If you’re teaching your audience something, they’ll stay for as long as your video is engaging!

Facebook Stories

When you post a story, it stays on your feed for 24 hours. Again, stories get more traction and seem to reach more people than posts, so it’s a good idea to include them in your marketing strategy.

PLEASE NOTE: Avoid using video as a sales pitch. People tune in to find out more about you and your business, not to be sold to. I’ve made this mistake – I’m sure lots of us have, but I’ve found the videos that are more popular are ones where I’m being social and ‘having a chat.’

Create a plan

As with anything, what you post on Facebook should be part of your marketing strategy or plan. I try and plan my content a month in advance, so I know what I’m going to do and when. I also make note of any special days for each quarter, so I can plan posts around that – for example, Valentine’s Day or Easter.

I hope that you have found this post useful – if you have any questions, please feel free to comment on this post or send me a message.

17 different types of Facebook posts

If you use Facebook to boost your business, you need to keep posting regularly and make your posts interesting enough to keep the attention of your readers….sometimes easier said than done!

social-media-3696901_640My last blog post talked about how to get more ‘likes’ on Facebook, so this is a follow-up with information on the different types of posts you can use to engage your audience.

First of all, have you ever heard of the 80/20 rule? The idea of this is to keep promotional content of your business to a minimum…posting non-promotional content 80% of the time and keeping promotional content to 20%. There are loads of different types of posts…here are some of them. If you have any other ideas, please let me know in the comments section!

  • Inspirational quote
  • Quote linked to your business
  • Top tip – this could be something linked to what you do, for example, if you are a crafter, you could share a video tip or crafting tip that would be helpful to other crafters.
  • questions-1328466_640Ask a question…this doesn’t have to be linked to your business. People like to talk about themselves and this is a good way to get a conversation going in your Facebook post…just be careful that the question you ask isn’t too controversial!
  • Did you know…?
  • Promote a competition you are running for your business
  • Promote your blog
  • Photos of your products
  • Image of your pets – maybe ask your followers to post an image of their pet
  • Funny story – again you can ask people if they had anything similar happen to them – this promotes engagement
  • quiz-2004350_640Something personal (make it interesting)
  • Video/Facebook ‘live’
  • Promote other people’s content – there might be an interesting article or funny story that someone else has published that you might like to share
  • Podcasts
  • Quizzes
  • Infographics
  • Call to action

Post at the best time

There has been loads of research done into when it’s best to post on Facebook. It seems that the general consensus of opinion is to post either early morning or at night, particularly around 8pm. I guess this makes complete sense as most people work during time-3222267_640 (1)the day, so are checking their Facebook before they go to work and then again, once they’re home, had dinner and relaxing in front of the TV.

It’s also good to post at weekends when people generally have more free time to browse Facebook and other social media sites. And try to make your posts weekend-friendly, focussing on things to do, places to go and entertainment…especially if your business is at a particular event, you could promote that event too!

If you want to find out exactly what time your fans are online, take a look at your posts within the Facebook Insights area. Facebook Insights is a bit limited, in that it only shows you information from the previous 90 days, but it’s a good start. It shows you information for each of the posts you put on your page, under Reach and Engagement.

Reach – this measures how many people have seen your post. It’s a good way to see how well your business, product or name is getting out there and into people’s news feed, but it doesn’t necessarily mean that just because it appears in someone’s news feed that they will act on it or engage with it. But it is a good way to measure the success of your posts when you are first growing your business, as you have to grow your fan base in order to get their attention.

Engagement – this measures more than just who has viewed or who can see your post. Engagement is defined by Facebook as including all clicks on your post to read more, likes and shares and of course any comments made on your post. If your post has a high reach, it doesn’t mean it will have high engagement. It’s all down to how interesting and compelling your post it and how it pulls in your target audience. The more people that engage with your posts, such as making a comment or liking/sharing it, the more likely those people’s friends will see your post too.

Using Facebook for your business is obviously a good place to advertise your business or an event you are going to, but it is so much more than that…it’s about building good relationships with your followers, showing your human side as well as your business side and also having a bit of fun.

So, why not have a look at your Facebook Insights and see what you can find out about your audience and how they engage with your business.

Do you have any other ideas on how to promote engagement on Facebook? Drop me a line in the comments section!

How to attract ‘likes’ to your Facebook page

large-193357_640It is estimated that there are around 40 million people on Facebook, many of them small businesses who use Facebook to promote their business and brand and connect with their customers. So, with this many people out there, why is it hard to attract ‘likes’ to your page? You could go the route of using paid ads, but I’d like to take you through some ideas that don’t cost any money.

Are your posts interesting?

One of the most common reasons why people don’t like certain pages is because they find the posts boring or uninteresting. This is why it’s so important to know your audience and know who you are aiming your marketing to. You need to know what floats their boat. I can’t answer that question for you as businesses have different target audiences, but I can point you in the direction of making your posts more interesting and engaging.

Images/Video

face-1103708_640 (1)Make images a regular feature of your posts…captivating and relevant images can increase engagement and reach on your page and posts. Research has shown that posts with multiple images get more interest, so definitely worth giving that a go.

Video has become very popular too so, as well as sharing photos and images, share a few relevant videos.

Facebook ‘Live’, where you record yourself in real time talking to your Facebook followers, is definitely the way to go too in 2019 and it’s a great way to engage with your followers…and gives you the chance to show them the real you!

Personal stuff

person-1245959_640People like to see the face behind a name, so make sure that you use a good profile picture of yourself.

Don’t go into overload, but also post some personal stuff on your business page, such as:

  • A few photos of your holiday
  • Talk about your favourite things or hobbies
  • Share a photo of your pet

An occasional personal post helps give you the human aspect and people are more likely to engage with you and your brand.

  • Make sure you have completed the ‘About’ section on your Facebook page; ensure your profile section is complete and that you have given your name, address (if applicable to your business or premises) and telephone number. Use relevant keywords in your title and in the ‘About’ section.
  • Fill out as much of the page info as you can; categories, sub-categories, the URL to your website (and vice versa), where you are based, your opening hours – this will all help when people do a Google search.
  • If someone sends you a private message, make sure you reply promptly.
  • Put a link to your Facebook page on your signature on email, on your website, on business cards and any marketing information, such as flyers/posters…and of course on any other social media you have, such as Twitter, Instagram etc.
  • If you write a blog, you can draw attention to your Facebook page by mentioning it in a blog post – make sure it is relevant to your blog post of course!

Competitions, Discounts, Offers, Incentives

  • Competitions are also a great way to entice people in – if you promote your competition on your website or to your customers on your email list, making liking your page a competition entry requirement. And when you announce the result, do it on Facebook ‘Live’ or via video stream
  • Offer an exclusive discount to those who like you on Facebook
  • When you promote new products or services, offer a special discount to the first 5-10 customers
  • Ask existing customers to recommend you to their friends and family and ask for referrals – if a customer refers someone to you and they buy, they get a 10% discount off their next order…or a free gift
  • Give loyalty cards to your customers, so every time they buy from you, they get a mark on their card – when they have bought 10 items, they get a free gift – a bit like the coffee shop loyalty cards!

woman-1169324_640Above all, try and post regularly, so your name keeps popping up on your followers pages – their friends may see your name a few times and decide to take a look at your page.

If you belong to groups, leave comments on posts, and answer any questions people pose, so your name is out there (try and post using your business page, not your personal page).

Keep your posts short and sweet as readers can scan them quickly without having to click on ‘read more’

Use a variety of posts

Finally, have your heard of the 80/20 rule? The idea is to keep promotional content of your business to a minimum, so post non-promotional content 80% of the time and keep promotional content to 20%.

social-media-3758364_640There are loads of different kinds of posts to keep your followers engaged, for example, promoting your blog post, inspirational quotes, top tip, competition and photos of your products.

These are just a few ideas. Don’t forget to look at your Facebook insights…as this gives you valuable information about your page and you can see what posts have been the most popular. You can then tailor posts for future use.

Happy Posting!