In my previous post, I explained what content buckets are and how they can help you organise your social media and content marketing. The idea is simple – choose the types of content you want to use, then put different topics and ideas underneath each one. This gives you a bank of ideas to work from instead of having to think of something completely new every time you post.
In this post, I’m going to look at some more content buckets and then show you how you can use them to plan your autumn and Christmas marketing.
Conversational content
Conversational content is very similar to engaging content, but it’s more about encouraging two-way communication. Social media is about posting content for your audience, but also listening to them and interacting with them.
You could:
- Ask questions and respond to the answers
- Comment on other small businesses’ posts and start conversations
- Host a live Q&A
- Ask questions during a live session
- Follow up on the results of a poll with another post
For example, if you ask your audience which Christmas product they’d like to see you create, don’t let the conversation end with that post – or poll, however you decide to do that. Use the results.
Talk about what people chose, ask another question and perhaps explain what you’re going to do with their suggestions. One piece of content can then lead to several more.
User-generated content
User-generated content is content created by your customers and shared on social media or other channels. It can be incredibly valuable because your customers are helping you promote your business.
It could include:
- Testimonials
- Reviews
- Customer photographs
- Social media comments
- Customer posts
- Customer stories
For example, if a customer sends you a photograph of one of your handmade products in their home, ask if you can share it. You could tell the story behind their purchase or simply use the photograph to show your product being used in real life.
The great thing about user-generated content is that your customer has done the creating for you! Just remember to ask permission before using someone’s content for your own marketing.
Listicles
A listicle is simply content presented in a list format.
You see these all the time and I’m a fan of using these in my content…
- 5 ways to…
- 10 tips for…
- 7 things you need to know…
- My top 5…
- 3 mistakes to avoid…
They’re popular because they’re easy to read and give people useful information in a format that’s easy on the eye!
Listicles are really useful for seasonal marketing too.
Think about:
- 5 Halloween products your customers will love
- 10 Christmas gift ideas
- 7 things to do before your Black Friday promotion
- 5 stocking fillers
- 3 last-minute Christmas gift ideas
Success stories
Success stories show how your product or service has helped a real customer. A customer story focuses on their experience with you and your business, while a case study tends to look more closely at the situation, the solution and the results.
You could:
- Create a success stories page on your website
- Write a blog post about a customer story
- Create a case study
- Share testimonials
- Share customer photographs
- Use video testimonials
This type of content helps potential customers see what it’s actually like to buy from you or work with you. And it can be particularly effective during a sales period.
Instead of simply saying, ‘Our Christmas gift boxes are now available!’, you could tell the story of a previous customer who bought one as a gift and explain why they chose it.
You’re still selling, but you’re doing it through a story.
Promotional content
Of course, promotional content is important. At the end of the day, your business needs sales. There’s nothing wrong with telling people what you sell, showing your products and letting people know about your offers.
It only becomes a problem when almost all of your posts are promotional or selling. If someone follows you and constantly sees ‘Buy this’, ‘Sale ends today’ and ‘Last chance’, they may eventually stop paying attention.
Your promotional content works much better when it’s surrounded by content that provides value, builds trust and helps people get to know your business.
I’ve always advocated the 80/20 rule – 80% engagement and only 20% selling, but you don’t need to follow a rigid rule like this and I’ve changed my tack a bit over the past year. I’d say that now it’s much more important to think about the following questions…
- Are you helping people?
- Are you entertaining them?
- Are you starting conversations?
- Are you showing them who you are?
- Are you demonstrating your expertise?
- And, of course, are you also giving them opportunities to buy?
Product content
Product content is the text, images, videos and other information that tells your audience about what you sell. Whether you sell a handmade product or a service, your content should help potential customers understand:
- What is it?
- Who is it for?
- What problem does it solve?
- What are the benefits?
- Why might someone choose it?
- How can they buy it?
When creating product content, make sure you:
- Speak directly to your target audience
- Focus on the benefits as well as the features
- Use good-quality photographs or images
- Show the product being used where possible
- Give people the information they need before buying
- Make it easy to find out more or make a purchase
Now let’s make this seasonal
This is where I think content buckets become particularly useful.
We’re heading into one of the busiest marketing periods of the year, with Halloween, Black Friday and Christmas all coming up. It can be tempting to think you need completely different content for each occasion. Actually, you don’t!
Your content buckets can stay the same. You simply change the topic and message to fit the season.
For example, your Halloween content could include:
- An entertaining Halloween post
- A behind-the-scenes post showing what you’re making
- A poll asking your audience to choose their favourite design
- An educational post relating to your product
- A customer story
- A product showcase
- A fun Halloween question
Then, as you move towards Black Friday, you can start talking more about your offers, products and services while continuing to provide useful and interesting content.
Christmas gives you another opportunity to use those same buckets with new topics — gift guides, customer stories, product demonstrations, behind-the-scenes content, Christmas tips and, of course, your seasonal offers.
The framework stays the same – it’s the topics that change. That’s what makes content buckets so useful.
One idea can become several posts
You also don’t need to create completely different content for every marketing channel. You can easily repurpose different posts for other marketing tactics. For example…
- A blog post can become several social media posts.
- A customer story can become a newsletter.
- A product photograph can become an engaging post.
- A question from your audience can become a future blog post.
- A Christmas gift guide could become a blog, several social posts and an email to your subscribers.
You’re taking one useful idea and making it work harder for your business. Your content buckets are your starting point.
If you’re struggling with what to post, try this.
- Write down 5–10 content buckets that suit your business.
- Underneath each bucket, write down as many ideas as you can – the topics.
Don’t worry about creating the actual posts yet. You’re simply building your content bank. Then you can start mixing them up across your social media and other marketing.
And when Halloween, Black Friday and Christmas come around, you can look at those same buckets and decide how you can use that type of content to talk about the season you’re working on
That is much easier than starting from a completely blank page. Your content buckets give you the structure. Your seasonal marketing gives you the topics. And that means you can create a marketing strategy that is varied, interesting and, importantly, still gives you plenty of opportunities to sell your products or services.
If you’d like some 1:1 coaching around content marketing for your specific business or would like help with your wider strategic marketing planning, please feel free to email me or message me on social media.
Featured image generated with the help of AI.







