To HASHTAG or not to HASHTAG – that is the question!

The hashtag symbol has been around on social media for more than 20 years and there have been many guidelines out there – use 30 per post – now only use 10 per post etc.

The great hashtag debate has been a hot topic this year for marketers, as well for small businesses and answers vary depending on who you ask. But my research shows that they’re not dead yet, but you need to use them more strategically.

For the purposes of this article, I’m going to talk about Instagram and Facebook.

What is a hashtag?

Originally they were used to help filter and organise conversations on Twitter, but over the past several years, Instagram and then Facebook have adopted them to help businesses to be seen and found on search engines.

Hashtags are words, phrases, or even numbers following the hashtag (#) symbol. They’re metadata tag operators (which is just a keyword or term assigned to a piece of information online) that categorize and track content on social media. That word or phrase is seen as a category for search engines.

They make it easier for your posts to be discovered by users who are searching for a specific topic, even if those people don’t follow you.

How do they work?

Primarily, they work by grouping and connecting to a post shared on social media. For example…

I often use the hashtag, #smallbizmarketingtips when I post on social media. I’m a marketing coach and content creator helping small businesses. So, this hashtag is relevant to my business. I often post tips for small businesses to help them with their marketing. Using this hashtag does what it says on the tin – it marks that particular post into the #smallbizmarketingtips category.

Not only does it categorise my content, so that when someone searches for #smallbizmarketingtips, my posts are often included under that hashtag. As hashtags are clickable for users, it also helps individuals find an array of tips from lots of different marketing businesses.

In a nutshell, a hashtag helps social media users connect with other businesses over specific topics and popular content – and acts as an invitation to discuss, view and engage with all sorts of content online.

Are hashtags dead?

Over the past couple of years, you’ll probably have noticed that businesses are using hashtags less. But that doesn’t mean that they’re dead!

The stats still show they work – for example ‘Instagram posts that include at least one hashtag gets an average of 29% more interactions for accounts that have less than 1000 followers.

For small businesses of all sizes in 2025, the hashtag is not a necessity, BUT it is a worth it from a marketing strategy point of view.

What are the benefits of using hashtags in 2025?

  • Increased reach – adding a relevant hashtag or two allows your post to be discovered by people who DO NOT follow you. This is useful to help you gain more followers who are interested in what you post. Stat – Social media posts with hashtags boost the engagement of your audience by about 12.6%. It’s not a lot, but surely it’s worth it for any increase in engagement!
  • Building your community – social media is exactly what it says on the tin – it’s about being sociable! Hashtags can help you build a community of like-minded people who can relate to your content.
  • SEO – hashtags and SEO go hand in hand. They both use relevant words and phrases (keywords) to help your business be seen by more people. Hashtags improve your chances of being searched and found! Stat – 61% of social media users turn to Instagram and other platforms to find their next purchase.

So, hashtags are still viable, but it is advised to only use 3-5 on a post. They work – BUT only as part of a content strategy, where you can use hashtags and SEO to your advantage for your brand and for your business.

The other thing to be aware of is that you can be shadow banned by social media sites if you use too many or irrelevant hashtags in your post. The reason for this is because the social media platform thinks you’re a bot or spam account.

How do you know which hashtags are good for your posts?  

To decide which hashtags are good to use for your business and your posts, you need to know that it’s relevant and popular before you use it. You can do this by:

  • Checking which hashtags your followers and customers use. This means they will relate to you and if they’re searching a hashtag they regularly use, your content could pop up.
  • Use Facebook’s recommendations – when you are scheduling posts, as soon as you start to type a hashtag, you’ll get a drop down menu that will give you variants of what you’ve typed and the volume for each of those hashtags, so you’ll be able to see which ones are popular – try and use a mix of volumes.  
  • Look at your competitor’s posts on their Facebook business pages and see what hashtags they use. They might have great engagement partly because of the hashtags they use, so you can add some of them to your list. This is not stealing their ideas, it’s just doing competitor analysis, which is all part of social media marketing.
  • If you can, keep up with trending hashtags – you’d need to search to find out which ones are trending at any given time as they change regularly! Believe it or not, but trends play a huge role in social media algorithms.
  • Just like you keep an eye on your insights on social media and monitor your website/email stats, it’s a good idea to monitor your hashtag usage too. Keep an eye on which hashtags are getting you the most reach and attracting the right people to your business.
  • Create your own hashtag – this helps you build a connection with your business and followers. Not only can you use it, but your followers can too.
  • Hashtags are both words and phrases – just keep an eye on the length of any phrases you use. Just as long-tail keywords can be more beneficial to your SEO, longer hashtags tend to be better than shorter ones. Stat – Hashtags with 21-24 characters do better than those with more or less characters and create a less competitive space.  

Hashtag best practice – a few extra tips!

  • Use hashtags in sentences. For example, if you were sharing information about an event you’re attending, such as a night market, you’ll be doing a post about that. Instead of writing ‘This weekend you can find us at Makebelievemarket on Saturday #makebelievemarket’ – use the hashtag in the sentence, ‘This weekend you can find us at #makebelievemarket on Saturday. It looks tidier and incorporates the hashtag into your sentence.
  • Don’t use spaces in hashtags. For example, you would use #makebelievemarket – NOT #Make Believe Market – as only the first word after the hashtag will count and it will be a completely different one – and not relevant to what you’re talking about!
  • Make sure the hashtags you use are relevant to your content and your business. This seems obvious but a lot of people use hashtags for days of the week, for example #throwbackthursday. If your post is about a happy memory or a throwback of a previous product that you remember fondly, it’s relevant. If you’re writing about a new product or something irrelevant, it won’t help you with engagement if your post is found on that hashtag and that person is searching for #throwbackthursday.     
  • Check your privacy settings. If the settings on your Facebook business page are set to followers only, then you’re wasting your time using hashtags, as you need your setting to allow non-followers to view your content. All my settings on my business Facebook page are set to ‘public’ so anyone can see anything I post. Ensure that your posts are ‘public’ too.

    Please note: If you’re using your personal profile page to test your hashtags, you’ll need to make your posts ‘public’ manually.   

Measuring your hashtag use  

You can measure how your hashtags are doing by looking at your ‘Insights’ on Facebook.

  • Go to your insights and click on ‘posts.’
  • You’ll see a breakdown of your engagement rate, type of post and total reach for each post.
  • Now, it won’t give you hashtag performance, so you’ll need to work through your posts and data to find out whether your Facebook posts with hashtags work better than those without (so some testing to do), and over time you’ll be able to see which posts with a particular set of hashtags work better than other sets – again this will be through trial and error, and a bit of insight research

At first you may not see that much difference in results because you won’t have used a particular hashtag enough for it to build a connection between the hashtag and your page/business. This is another reason why fewer hashtags are easier to manage – you won’t know the results if you use shed loads!  

If you really want to get down to the nitty gritty of your hashtags, there are hashtag tools out there specifically for measurement purposes, which obviously come at a cost. I can’t recommend any particular tool as I don’t use them myself, but if you search hashtag measurement tools, you’ll get lots to look at!  

I hope this has helped in understanding how hashtags can work for you and your business. It might seem complicated, but once you get going, it will become second nature.

As always, if you need any help, feel free to message me on Facebook @cindymobeymarketing or email me cindymobey@outlook.com

Hashtags and Facebook

Facebook is getting harder to manage due to the ever-changing algorithms. This makes it really hard for you to make your small businesses visible to your followers if you’re not paying for ads.

One of the ways to help with your organic reach is to use hashtags as they can help you improve your content’s engagement.  

Why do hashtags help small businesses?

Here are four reasons why hashtags are worth the time and effort on Facebook:

  • Posts with hashtags can be found in a Facebook search. We’ve all used the Facebook search to find what we’re looking for – for example I’ve looked for old school friends using the search bar. In the same way, you can search a hashtag. So, using hashtags on your post to make them more visible is going to help your reach.

    Using relevant hashtags will help you with your visibility – for example, a local hashtag such as #scentedcandlesswindon, can help your local visibility for scented candles. Or if you use a hashtag such as #smallbusinessweek2024, someone looking for that could come across your page.

    The people searching hashtags may not all have a genuine interest in your type of business, but if they do, they’re likely to look at your page and content.
  • If you are using other social media channels, such as X or Instagram, and running a particular campaign, or talking about a particular product or service, using hashtags on that channel, add them into your post on Facebook to keep your channels consistent. You can use the hashtag IN the post, not just at the end, so long as it is relevant. For example, if I’m doing a marketing post about Small Business Week, I could incorporate it in my post – ‘Good morning. The week is #smallbusinessweek2024, so today I’m going to talk about …….’ You get the idea.
  • Hashtags can also help to create a community on Facebook. If you share or create a unique hashtag, you can find people who have the same interests or who are in the same group as you.

    Using your own unique branded hashtag on Facebook can also increase the visibility of your business, such as the one I use #cindymobeymarketing (which is also the URL of my website). This also makes it easier for people to find relevant related content.
  • If you host an event or regularly host events, creating a unique hashtag for that event can give people an easy way to stay updated on that event. You can also do posts about the event using your own branded hashtag for your business.   

How do you know which hashtags are good for your posts?  

To decide which hashtags are good to use for your business and your posts, you need to know that it’s relevant and popular before you use it. You can do this by:

  • Checking which hashtags your followers and customers use. This means they will relate to you and if they’re searching a hashtag they regularly use, your content could pop up.
  • Use Facebook’s recommendations – when you are scheduling posts, as soon as you start to type a hashtag, you’ll get a drop down menu that will give you variants of what you’ve typed and the volume for each of those hashtags, so you’ll be able to see which ones are popular – try and use a mix of volumes.  
  • Look at your competitor’s posts on their Facebook business pages and see what hashtags they use. They might have great engagement partly because of the hashtags they use, so you can add some of them to your list. This is not stealing their ideas, it’s just doing competitor analysis, which is all part of social media marketing.

Facebook hashtag best practice

Here are a few extra tips for Facebook hashtag best practice.

  • Use hashtags in sentences. For example, if you were sharing information about an event you’re attending, such as a night market, you’ll be doing a post about that. Instead of writing ‘This weekend you can find us at Makebelievemarket on Saturday #makebelievemarket’ – use the hashtag in the sentence, ‘This weekend you can find us at #makebelievemarket on Saturday. It looks tidier and incorporates the hashtag into your sentence.
  • Don’t use spaces in hashtags. For example, you would use #makebelievemarket – NOT #Make Believe Market – as only the first word after the hashtag will count and it will be a completely different one – and not relevant to what you’re talking about!
  • Don’t use too many hashtags. It is recommended to only use up to five hashtags on Facebook posts. If you have too many, it can confuse the algorithm as hashtags act as keywords to help people discover your posts. Using fewer hashtags is also easier for you analyse which ones work best for you, as not so many to look at.

    That’s not more than five in the whole post, including any you use in the sentences too.
  • Make sure the hashtags you use are relevant to your content and your business. This seems obvious but a lot of people use hashtags for days of the week, for example #throwbackthursday. If your post is about a happy memory or a throwback of a previous product that you remember fondly, it’s relevant. If you’re writing about a new product or something irrelevant, it won’t help you with engagement if your post is found on that hashtag and that person is searching for #throwbackthursday.     
  • Check your privacy settings. If the settings on your Facebook business page is set to followers only, then you’re wasting your time using hashtags, as you need your setting to allow non-followers to view your content. All my settings on my business Facebook page are set to ‘public’ so anyone can see anything I post. Ensure that your posts are ‘public’ too.

    Please note: If you’re using your personal profile page to test your hashtags, you’ll need to make your posts ‘public’ manually.  

Measuring your hashtag use  

You can measure how your hashtags are doing by looking at your ‘Insights’ on Facebook.

  • Go to your insights and click on ‘posts.’
  • You’ll see a breakdown of your engagement rate, type of post and total reach for each post.
  • Now, it won’t give you hashtag performance, so you’ll need to work through your posts and data to find out whether your Facebook posts with hashtags work better than those without (so some testing to do), and over time you’ll be able to see which posts with a particular set of hashtags work better than other sets – again this will be through trial and error, and a bit of insight research

At first you may not see that much difference in results because you won’t have used a particular hashtag enough for it to build a connection between the hashtag and your page/business. This is another reason why fewer hashtags are easier to manage – you won’t know the results if you use shed loads!  

I hope this has helped in understanding how hashtags can work for you and your business on Facebook.  It might seem complicated, but once you get going, it will become second nature.

As always, if you need any help, feel free to message me on Facebook @cindymobeymarketing or email me cindymobey@outlook.com

Other blog posts I’ve written about hashtags include:

Are hashtags still viable in 2024

Hashtags FAQ 

Are hashtags still viable in 2024?

Did you know that hashtags have been around for about 20 years on social media?

Originally they were used to help filter and organise conversations on Twitter, but over the past several years, Instagram and then Facebook have adopted them to help businesses to be seen and found on search engines.

For the purposes of this article, I’m going to talk about Instagram and Facebook.

What are hashtags?

Hashtags are used on social media platforms. A hashtag is a sign (#) followed by a word or phrase. The word or phrase that businesses use will depend on what kind of business they are, or what their social media posts are about. That word or phrase is seen as a category for search engines.

For example, I often use the hashtag, #smallbizmarketingtips when I post on Instagram. I’m a marketing coach and content creator helping small businesses. So, this hashtag is relevant to my business. I often post tips for small businesses to help them with their marketing. Using this hashtag does what it says on the tin – it marks that particular post into the #smallbizmarketingtips category.

Not only does it categorise my content, so that when someone searches for #smallbizmarketingtips, my posts are often included under that hashtag, it also helps individual businesses find an array of tips from lots of different marketing businesses.

In a nutshell, a hashtag helps social media users connect with other businesses over specific topics and popular content – and acts as an invitation to discuss, view and engage with all sorts of content online.

Should you use hashtags?

Yes, absolutely. Using hashtags increases your chances of being seen on social media and in search engines. For example, hashtags help Instagram know exactly what your content is about and helps IG suggest that content to people who are interested in that topic. It also helps show that content to users who are searching for specific topic too.

How do I find hashtags?

There are a few ways to do this…

  • You can simply put a search into Google. Just type in ‘hashtags for XXXX’,  (whatever business you are in). A list of hashtags will appear…usually it shows you the top 10 or more for that category.
  • You can use a hashtag generator tool. Some of these tools are free, but I haven’t found any that you don’t have to register for – and often there is a catch or hidden fee somewhere!  
  • Simply log into your Instagram account, go to the search and type in # followed by whatever you are looking for. You will then be shown the top posts that have posted under that category. It also tells you how many posts fall under that category.

Do not use hashtags that have millions and millions of posts under it – your post will just get lost. I always advise using hashtags that have under a million…and mix it up. So, use a couple that have between 700k and a million posts, a few that have between 200k – 700k, and the rest under 200k, making sure you use some that are under 50k. This gives you the best chance for your posts to be shared in that category. I actually also use hashtags that only have between 500 – 1k posts, as I know my posts will feature in that category and it gets my business out there.

How many hashtags should I use?

It really depends on what you want to achieve. On Instagram, you can use up to 30 hashtags per post, but new info suggests 5-10 max.

There is no hard and fast rule, however if you keep your hashtag numbers lower, you can connect with your specific audience better.

Facebook is slightly different. A study conducted by thesmallbusinessblog.net looked at over 200,000 brand posts on Facebook.

The study found that content with one or two hashtags had 593 interactions on average, compared to 416 engagements for posts with 3-5 hashtags and 188 interactions for posts with 10+ hashtags. From this, it’s clear that Facebook posts with fewer hashtags tend to perform better.

Are hashtags still popular in 2024?

That’s a BIG, FAT YES!

Including a hashtag strategy in your marketing will help you build your brand. There’s never been a better time to put relevant hashtags in your social media posts. They play an important role in connecting potential customers to your business.

I can help you build your hashtag strategy, so contact me to get started!

Hashtags FAQ

If you run your own small business, you probably use social media sites to promote your products or services. We all know that Search Engine Optimization (SEO) is important in promoting your website and blog content, but what about HASHTAGS? Do they help?

What are hashtags?

Originally hashtags were used to help filter and organise conversations on Twitter, but they are now used on all social media platforms. A hashtag is the sign # followed by a phrase such as marketing, so would be #marketing. It’s a category that posts relating to that subject can be streamed into; anyone can use it for their content, be it a blog post, Instagram or Facebook post.

How can I use hashtags on social media?

A really easy way to get started is by using popular hashtags. One hashtag that I see regularly on Facebook and Instagram is #throwbackthursday or #tbt. This is used as a weekly theme by some Facebook groups where people and brands share posts, or experiences from the past. For example, they may post their first ever product.

There are different hashtags depending on what niche your business is in. For example if you are in the fitness business, you might use #fitnesstips #fitinspiration or #gymspiration to name a few….or if you are in marketing, you could use #marketingtips #marketingstrategy. There are thousands to choose from and research on what are the best hashtags for you to use for your business is crucial. If you go into Instagram and click on the search icon, you can type in a hashtag you think would suit your business – for me it might be #marketingtips. Then that hashtag group comes up, with hundreds of the most popular posts that have used that particular hashtag. Doing your research in this way can help you to decide which hashtags to use (if you are a small business with a small to moderate following, you don’t want to use a hashtag that has over a million posts, as your post is unlikely to be ranked under that hashtag. I try to stick to a variety, some that are under 50k – some 50k-100k – some 100k-500k and then others that are over 500k posts up to 1 million.

How many hashtags should I use?

How many you use depends on what social media platform you are posting on.

  • X (formerly Twitter) allows space for hashtags, but advise using no more than two.
  • Facebook advises using between three and five.
  • Instagram – you can use up to 30 hashtags, but most accounts use around the 10 mark. It’s up to you – I tend to stick to between 3 and 5.
  • TikTok don’t really advise hashtags as they can look spammy, but if you do, no more than three to five – but they should be used with purpose.
  • LinkedIn advises a maximum of three per post.
  • Pinterest state you can use up to 20 hashtags per Pin description, but it is advisable to use no more than 10.

So what do hashtags do for my business?

Hashtags are a great way to build your brand, boost a marketing campaign or sales campaign, and launch a competition or to just keep in touch with your target audience.

Using hashtags on Instagram and Facebook can really increase awareness of your business and engagement with you and your products/services.

They are an effective way to build your brand, for example use them to launch new products/services, share your promotional material or for just generating interest in what you do.

Hashtags are also great for creating a buzz with your website, spreading news and information about new products, events that you’re involved in or just creating hype for your business.

How do I find the right hashtag words?

It really is as simple as putting a search into Google. Just type in ‘popular hashtags for XXXXX’ whatever business you’re in – fitness, food, crafts, artist, and so on… a list of hashtags will come up. If you are using them on Instagram, as soon as you type the first hashtag, you will also see a list of other similar tags which you can also use. Try and avoid really long hashtags. When writing posts using hashtags, don’t forget to put links to your website as this will encourage more traffic.

Can hashtags help me find my target audience?

Yes, they can! For the purpose of this question, I’m going to talk about Instagram.

When you’re posting for your particular niche or business, you need to find the keywords that will be specific to your business. So, a generic term like ‘photographer’ or ‘blogger’ just won’t cut the mustard. You need people to be able to find out more about you, so for example on my Instagram account, I will post #marketingincharente as I am a Marketing Consultant and I live in the Charente…you get the idea! Or if you are a café, you could specify something on your menu, #fullenglishbreakfast and maybe the town you’re in. It’s more specific.

Being specific is what will help your target audience find you.

How should I use my hashtags?

Use a mix of hashtags on your posts to give yourself the best chance of being discovered and getting ranked on that particular hashtag. Here are some examples of the kinds of hashtag categories you can use:

  • Your industry – #smallbusiness #handmadebusiness
  • What you sell – #candles #babyclothes #smallbizmarketing
  • Your specialty – #vegancandles #naturalfabrics #marketingtips
  • Who wants to buy – #homedecor #babyshower #socialmediastrategy
  • Location – #candleslondon #babyclothesuk #marketingcharente
  • Event hashtags – #mothersday
  • Daily hashtags – #manicmonday #throwbackthursday

    The reason you use all these different types of hashtags is to keep your content in view for as long as possible. The most popular will bring a brief flurry of activity, then the moderately popular hashtags will kick in and your content will stay active on those for a few hours. Then your more niche specific hashtags will be noticed.

    Of course, you will also receive activity from your followers, so you are still reaching out to your existing potential customers, as well as new ones.

    Can I set up my own hashtag?

    The simple answer is ‘yes, you can!’

    But, there is a but! You cannot legally own a hashtag. If you find one that hasn’t been used, which will take a lot of research, you can register it. However, even registering the hashtag will not stop other people from using it – it’s not like owning a website domain. Registering just means you’ve staked a claim to that hashtag and adds you to the hashtag directory, where you can go into a bit more detail as to what the hashtag is for…you can write a description.

    How do I register my hashtag? 

    Once you have found a new hashtag relevant to your business, you can register it on sites like Hashtags.org

    As soon as you have registered it, use your hashtag ALL THE TIME! Use it a lot…as much as you can! At first you will be the only one using it, but after time you will find others using it for articles, posts or blogs that talk about the same subject.

    Do hashtags help with SEO?   

    Again, the simple answer is ‘yes’. Hashtags are basically keywords, so they help you to categorise your content and help social media users to find it. Using hashtags in your social media posts will give you more opportunities to have your content in Google search results.

    Finally, just be aware that hashtag use varies greatly with each social media platform so you need to be mindful of which platform you’re on!

    Happy Hashtag Hunting! Let me know how you get on, and if you find hashtag research all a bit overwhelming, give me a shout and I can help you with your hashtag strategy.