This year has flown by so quickly and once again we are nearing December and hopefully sales are ramping up as we get nearer to the big day.
If things are slower than you’d like or you just want to do that final big push, here are some last-minute marketing ideas for small businesses.
Website
- Optimise your website for Christmas – think about making your homepage instantly festive. Christmassy themed images are great for attracting attention to your page and gives your customers a more magical experience, putting them in that emotional Christmas mood.
- If you have any special deals, add a festive banner advertising that on your page. Give cut off dates for orders and where you can, dates that orders are likely to be delivered. This gives customers confidence in your brand and customer service.
- Make sure that your website can manage the extra traffic, so it doesn’t slow down or freeze.
- Ensure your website is easy to navigate and that the checkout process is quick and easy.
- Maybe include a gift guide to make things even more easy for potential customers.
Do you have Christmas bundles available?
If you do, make sure they are very well publicised. You can use social media, using video or eye-catching images to draw customers in. And if you do a bundle as an offer, with a discount for buying things together, highlight the saving – everyone loves a bargain!
If you have a website, think about using a pop-up box highlighting your special offers or bundles.
Don’t forget the upsell or cross-sell. For example, if someone chooses a particular product, have a ‘other people that bought this, also bought this. Or ‘if you like this product, you might also be interested in this complementary product.’
Gift guide
Make a festive video showcasing your gift ideas in one place, or have a gift guide on your website, so people can see immediately what you have on offer.
You could include examples of how your products are packaged, or you could show a packing or unpacking excerpt.
Online Christmas markets
If you add your products to online Christmas markets, don’t forget to advertise this on your social media or email marketing.
Christmas market events
The same applies to events you are going to attend with your products. Make sure you advertise that you’ll be there, share a poster on your social media, or give a sneaky peek at some of the products you’ll be showing.
You can set up an event on Facebook to advertise and if you have a Google business profile, don’t forget to put a post and photos there too, as this is aimed at your local target market.
Collaborate
Christmas is the ideal time to do collaborations with other businesses that sell complementary products. You can team up to produce a bundle, which will benefit both of you. You will also both advertise it, so you’ll reach not just your audience, but also theirs!
Gift cards
Gift cards are perfect for some last-minute shoppers. They can simply buy a gift card for your products and give to a friend or family member, so they can choose what they’d like for themselves.
Out of stock
If you have popular items that go out of stock, then create more, make sure you advertise this, so those who have seen they’re out of stock can now buy them. This is often overlooked!
Gift suggestions by price range
This can be very popular. People like to be given ideas and if you categorise your products into price range, it can make it easier for those who have a specific budget in mind. For example, ‘Under a tenner,’ £10-£25 etc. Anything you can do to make the choosing process easier is a winner.
Pay in instalments
If you offer the service where customers can pay over three payments or similar, it may encourage them to spend more as they can spread the cost. It’s worth thinking about and advertising.
Finally, ensure that your customers know when you’re open, so share your Christmas opening hours. Be clear on the last date to order to get in time for Christmas and wherever possible, an idea of when your product will be delivered.
I hope this has helped and remember, buying at Christmas is all about the customer experience, so make sure that your customers get the best experience possible.
Spread the festive cheer and enjoy these last few weeks before the big day!

