Down-time, down tools and review!

Down-time, down tools and review!It’s September already and it never ceases to amaze me how quickly time seems to pass. When I was a kid and it was the summer holidays, they seemed to go on forever…nowadays the year seems to pass quicker than those summer holidays! Must be an age thing!

Well, when September arrives, I know that it’s time to kick myself up the rear end and take a good look at how the businesses that my partner and I have. For me it’s thinking about what I’ve done so far and how I can kick-start things for the rest of the year. If possible, it’s also good to have some down-time too. Unfortunately, as my partner’s business is hosting music events and gigging, he is still very busy – add into the mix that my son and his partner have just had their second child and my daughter is about to have her first, it looks like a holiday away together is very unlikely. I will be going over to see the new arrivals.

rear-mirror-2480510_640Anyway, I digress! Whilst I’m waiting for the second baby to arrive, I will be reviewing both our businesses. This time of year is perfect for doing this for everyone…you’re coming to the end of the summer season and, dare I say it, Christmas will be fast approaching, so now is the time to look at the business plan you did at the beginning of the year. If you’ve been very efficient, you may have already reviewed it once or twice already. So, are you on track to do the things you wanted to do? If not, what are the reasons? It could be that some of the goals you set yourself are too big, so you could cut some of them down into sizable and achievable chunks. Maybe the goals you set were too adventurous…in which case, you could put one or two on the back burner for next year…of course, you might just need to push yourself that little bit harder to achieve them. It’s totally up to you how you approach goals that have not yet been reached.

Take a look at what you have achieved and be proud! What went well and what didn’t go so well? Make notes of what to avoid next year.

head-1345064_640Now is also the time to plan for the rest of the year – what are you going to do on Social Media? What blogs are you planning to write? Make a list and try and stick to the schedule. Do you have any events coming up, such as networking events, markets, craft fayres etc? If you do, plan how you can be more efficient and get more sales or meet more people.

If you have website, put yourself in your customers’ shoes and look at it objectively. Is it easy to navigate? Can you find the ‘contact’ details? Are the terms and conditions up to date and easy to understand? Do all the links work? You could review your ‘About’ or ‘Home’ pages, update the information and add a new profile picture. If you sell products online, are all the products current? Are old products still showing…do they need to be deleted?

At this time of year, it’s a good idea to ask current customers for some feedback, so you have new recommendations in the run up to the end of the year.

Is there anything you’d like to do as a push leading up to Christmas, such as a competition or incentive for customers? Now is the time to plan this.

What are you competitors doing? Are they doing something you could use to improve your business?

puzzle-210784_640Finally, we all like to learn new things, so make sure you are up to date with the latest news and technology – is there a social media site you’d like to learn more about? There are lots of free courses online so take advantage of them and learn something new to help your company progress. If you don’t have time to do this or learn new things this year, put them into plan, so you add them into your business plan for next year.

If you have any useful hints or tips to help with reviewing your business, please let me know in the comments – I’d be interested to hear from you. Happy reviewing!

How Content Marketing can benefit your small business

How Content Marketing can benefit your small business

The Content Marketing Institute, which is an online resource for information on everything marketing related, defines content marketing as…

“Content marketing is a marketing technique of creating and distributing valuable, relevant and consistent content to attract and acquire a clearly defined audience – with the objective of driving profitable customer action”

Stuart Miles (7)The key word here is ‘valuable’ content; content that will speak to your customers, content that they want and need, maybe information that solves a problem they have. In order to do this, you need to know your existing customers and research and get to know your prospective customers, so you can deliver that all important content. It may take some time to get it right, but when you do, you will have the opportunity to expand your business, build your reputation and ultimately be known as an expert in your field.

Once you can provide the right kind of content, it brings much more to your ‘table’.

More traffic to your website

If you can solve a problem that your customers have and write about it on your website, when potential customers search online for a solution, they will visit your site. Stuart Miles (6)Depending on what you do, that could lead to a sale or a request for your services…and they are likely to return to your site in future.

If you can find a way to tailor your content to your target customer’s needs and wants, they will trust you and you will get repeat business.

More sales

When a person finds a site they like, that speaks to them personally, or they feel that it speaks to them personally, they will return again and again. And if they are returning, they are more likely to turn into customers. As everything is online these days, we all turn to the internet if we want to buy something; I like to read about what I want to buy first and find out as much as I can about that product before I buy it. I am more likely to buy from a business that knows what they’re talking about and one that seems to know my needs.

Enhances your brand

It sounds a bit rude to say this, but it is fundamentally true – people are generally interested in themselves, in their likes and needs. This isn’t about being selfish, it’s human nature. When someone first looks at your website or interacts with your David Castillo Dominicibusiness, they are not in the least bit interested in your brand, no matter how hard you’ve worked on it. They are more interested in what you can do for them. If you provide something that makes their life easier, less stressful, and cost-effective and generally entertain them, they will then become interested in your brand as they will see it as something they relate to.

If you are consistently publishing new, unique content on your blog or website and then promoting it on social media, more people will get to see your name and start to relate to the things you write about. If they like what they see, they’re more likely to tell their friends and so your audience starts to grow and they become more aware of your brand.

Content marketing is cheaper than other forms of marketing

The title of this last section basically says it all. If you can research and write your content yourself, it is more economical as you’re not spending money on getting someone else to do it for you. You’ll also learn so much from the research you do, that you’ll find more content as you go.

Stuart Miles (5)When you publish your content on your blog or website, make sure that you promote it on every social media site that you have…with maybe a jig around of the title or introduction. You can also contribute to larger sites to get your name out there.

Finally, with content marketing, you are attracting customers to you because they’re interested in what you have to say…and ultimately they will come back again and again.

If you want to influence your audience to your way of thinking and to look at your products or services, you must provide them with something they want or need, be their solution, show them that you provide valuable content and that you value their custom.

 

Images courtesy of 1-3 ) Stuart Miles, 4) David Castillo Dominici 4) Stuart Miles at FreeDigitalPhotos.net